Return and Refund Policy

I GLADLY ACCEPT RETURNS RETURN ONLY DEMANGE PRODUCT OR WRONG ITEM WE PROVIDE 30 DAYS RETURN POLICY IN DOMESTIC AND 30 DAYS IN INTERNATIONAL RETURN ACCEPTED

BUYERS ARE RESPONSIBLE FOR RETURN POSTAGE COSTS. IF THE ITEM IS NOT RETURNED IN ITS ORIGINAL CONDITION, THE BUYER IS RESPONSIBLE FOR ANY LOSS IN VALUE.

 BUT IF YOU ALTER OR CUT THE ROUGH IT IS YOURS AND WE CANNOT EXCHANGE HOWEVER, IF YOU TOUCH ANY PIECE YOU ARE ACCEPTING OWNERSHIP AND NEGATIVE OR NEUTRAL FEEDBACK CANNOT BE LEFT PLEASE STUDY CAREFULLY BEFORE CUTTING.

PROVIDED IT HAS NOT BEEN RUBBED OR TOUCHED IN ANY WAY IMAGES OF THE ROUGH OPALS ARE TAKING WITH WATER.

REFUND PROCESS AFTER WE HAVE RECEIVED YOUR RETURNED ITEMS AND VERIFIED THAT YOUR GOODS ARE IN ORIGINAL CONDITION, WE PROCESS REFUNDS WITHIN JUST 1-2 BUSINESS DAYS UPON RECEIPT OF YOUR RETURN

AL GANI GEMS WILL REFUND THE ENTIRE ORIGINAL PURCHASE AMOUNT OF THE ITEM VIA THE SAME METHOD OF PAYMENT USED IN THE ORIGINAL PURCHASE, FOR CREDIT CARD REFUNDS, IN MOST CASES, CREDITS ARE MADE AVAILABLE WITHIN 2-3 BUSINESS DAYS, BUT PLEASE ALLOW UP TO ONE BILLING CYCLE FOR THE TRANSACTION TO SHOW ON YOUR STATEMENT